We're Recruiting
Aerial Force Menu

Looking for TV Aerial Installation?

If you are looking for aerial Fitters to install a Freeview aerial then look no further than Aerialforce.

telephone icon 0800 1404 753

for Same Day Service

Local Engineers

All Aerialforce mobile repair and installation engineers are local to you, providing advice based on the signal levels in your area for any given system, whether it is for Freeview, Freesat or Sky TV. Get in touch today, and one of our experienced team members will advise you on every aspect of TV aerial and satellite installation.

telephone icon 0800 1404 753

for Same Day Service

Same Day Service

Aerialforce are proud to offer a same day service, and in the majority of cases we can attend your property within hours of your telephone call. Call us or make an appointment online for any new digital TV aerial, Freeview, Freesat or Sky Digital installation, or arrange a repair of your existing television aerial or satellite system!

telephone icon 0800 1404 753

for Same Day Service

Free Estimates

The Aerialforce free estimate service is available for new TV aerial and satellite installations or to an existing functional system. Whether it be for an extra TV point or a full multi-room installation our engineers can provide tailored solutions to get you fully digital compliant.

telephone icon 0800 1404 753

for Same Day Service

No Hidden Charges

NO CALL OUT CHARGE. Aerialforce do not operate a call out charge to visit your property. NO OBLIGATION. When you call us out & we visit and provide a quotation, there is no obligation on your part to proceed with anything and you are of course free to obtain other quotations for the works required.

telephone icon 0800 1404 753

for Same Day Service

Request a Callback

or book online click here

We will contact you shortly.

Book online

or arrange a callback

Call 0800 140 4716 for same day service

Common Problems - Digital Set Box Crashed?

February 19th, 2010

A common yet easily rectifiable problem when watching your favourite digital television programmes, is for your pictures to freeze or not appear, and your digital set top box (which is used for either Sky, BBC Freesat or Freeview systems) to stop responding to any commands to change the channel or enter the menu.

Digital set top boxes (or satellite receivers in general) are like mini computers, and are prone to crashing which is where the software fails to operate as expected and cannot be operated by traditional methods.

The solution to rectify this problem, and return either your Freeview, Sky or BBC Freesat satellite receiver to a functional state, a reset of the box will be required.

We have outlined below the necessary procedure to perform a reset:

For BBC Freesat, Sky Digital & Freeview Receivers:

  • Unplug the set top box from the power socket for approximately five minutes. This allows the receiver to power down and clear it’s memory
  • Reconnect the set top box and allow the software approximately one minute to load itself correctly
  • Take the receiver off standby mode by pressing the power button on either the box or the remote control.
  • If successful, your digital television channels should be ok and watchable, and you should be able to change channel as expected.

If you have a Sky Digital satellite receiver and the above method didn’t cure your problems, you may need to perform a ‘system download’ to force the box to download the latest software and channels.

To perform a system download for Sky, follow the instructions below:

  • Unplug/Turn off the power supply powering the Sky digital(Sky, Sky+ or Sky HD) receiver.
  • Hold you finger down on the ‘backup’ button located on the front of the receiver (Please note, holding the backup button on the remote control will not work)
  • Reconnect the receiver or turn the power back on at the supply, whilst pressing down the backup button
  • After approximately 15 seconds, lights should appear on the front of your Sky digital receiver, and a message on screen explaining a download is in process – DO NOT SWITCH OFF THE RECEIVER!
  • Allow this process upto 15 minutes to perform fully. Once completed, the Sky digital receiver will automatically go to standby mode by default.
  • Press the power button on your remote control, and your Sky digital viewing service should be resumed!

If the above procedures do not cure your home viewing problems, there may be something else in your digital system which could be causing a disruption to your service, such as, the satellite dish or aerial, cabling or even slight mis-alignment or your satellite dish or TV aerial. A visit from an highly trained Aerialforce engineer can help fully diagnose the fault, and implement a remedial course of action.

Call 0800 140 4716 for same day service

Call 0800 140 4716 for same day service

Request a Callback

or book online click here

We will contact you shortly.

Book online

or arrange a callback