The Complete Guide to Your Sky Q Installation | AerialForce
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The Complete Guide to Your Sky Q Installation

Jun-2020 / 5 min read

Reading Time: 5 minutes

The rise and success of digital streaming platforms like Netflix, Amazon Prime, and HBO Go challenged the TV industry. These platforms have set themselves apart with expansive libraries, original content, curated feeds, and access to multiple devices.

Sky Q has become the Sky Group‘s solution for the shift in watching habits. With Sky Q, you can create a list of content, to keep you entertained for weeks on end allowing you to catch up with your favourite shows!

Interested in Sky Q? We answer all your questions and give you information on everything there is to know about this new streaming platform.

What Is Sky Q?

Sky Q is a range of products that enhances your premium TV experience. They pair their channels and shows with tech that allowing you to watch from multiple sources. There can be three to four TVs in HD, and there would be no dip in quality.

Even with three to four HD TVs in a household, Sky Q provides an exceptional signal.

What Are The Sky Q Devices? 

The number of devices will depend on the bundle that you choose to get for your Sky Q installation. The main components that are the same across the board are the Sky Q box, Sky Q mini box, and the Sky Hub. The Sky Q touch remote and the 2TB Sky Q box are extra features for those who want to buy into the complete experience.

The 1TB or 2TB Skybox is the heart of the setup, and it is the one device connected to main lines like your satellite dish. The Sky Q mini boxes are devices that allow the rest of the home to be connected to channels and shows available. They are the new and improved version of the 2006 Sky multiroom.

Lastly, the Sky Hub connects the box and mini box and improves the connection so that there is no dip in quality. You can also avail of the Sky broadband for other supported products in the Sky ecosystem.

Like everything else with Sky, you can choose different bundles and upgrades depending on your desired viewing experience. The 2TB Sky Q box has more storage and can save more shows while you watch.

The switch to 2TB also comes with additional channels, more room, and more shows. Of course, this would also mean shelling out more.

The Sky Q touch remote was Sky’s answer to transitioning to touch and voice-activated devices. There is a trackpad that you can use to swipe through the different channels much as you would do with Netflix.

When it comes to their devices, Sky takes note of what makes new tech succeed and works towards innovating similar products.

An image of a sky q tv guide


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What Are The Steps For Installing A Sky Q Box?

  • Order your Sky Q Bundle. Order your preferred bundle and available date and time for the installment. Whether you are transitioning from Sky+ or are a new client, they will send you a viewing card via post. If you have not received your viewing card, contact the customer service representatives. They may have your engineer come with one ready.
  • Speak to your Sky engineer. Your Sky engineer will contact you to confirm their arrival time. It could be the day before or the day of your TV installment.
  • Replacing your TV box. your engineer arrives, they will replace the TV box with your new model. They will also change the LNB and adjust your satellite to get the best reception.
  • Connect your Sky Q box. Your engineer will connect the satellite to your new Sky Q box along with the HDMI and power cable. They will place the Sky Q mini boxes in the other areas of the house. They will also be able to update your system if there are any current bugs in the software. 

Do You Need A New Dish For Sky Q?

Yes, you might need to replace your dish if you have a very outdated model and had problems with it before transitioning to Sky Q, then yes, you might need to replace that dish. However, if there are no current problems, your satellite is good to go. Your Sky engineer will deal with replacing the LNB and adjusting the angle and position to guarantee exceptional signal on the first day.

Does Sky Q Still Use The Same Cables? 

Yes, Sky Q still uses the same cables, but you might consider getting another satellite cable if you currently have one to enhance your viewing experience. You can opt to set it to single feed mode if you only have one cable, but you end up missing out on the power behind the Sky Q box.

An image of a sky q box

How Long Does The Sky Q Installation Take?

There is no fixed time, but the best estimate would be two-three weeks from your initial order.

For the working time of your engineer? It depends. The most time-consuming part of the Sky Q installation is booting the system and waiting for it to create the best route from box to mini box.

There is no fixed time for this, it depends on the layout of your home, and it takes time to establish a secure working connection.

How Long Does It Take If You Have A Sky Dish Installed?

Homes that have a dish installed and a relatively recent version of Sky devices can have the whole replacement done within two hours. However, if you do not have the main components and there is wiring work included, it can go well over three hours.

We advise selecting a date and trying to block off half a day for good measure.

Does Sky Q Need an Internet Connection?

Yes, you will require a strong internet connection for your TV to work and provide excellent signal quality. Our engineers may suggest that you connect your Sky Q device to your Wifi router to improve your signal.

Word of Advice

When preparing for your Sky Q box installation, here are a few things you’ll want to consider:

  • When you are moving from Sky+ to Sky Q, you cannot transfer your saved shows.  It’s best to binge-watch the old to make way for the new. You also can take note of series links to help shift your library.
  • When preparing for your installment be mindful. Make sure there is a space for your engineers to park, and keep it close to your house/ building.
  • Clear out the clutter in your TV setup and make it accessible.

Sky Q Installation

Savour your Sky HD channels over multiple devices now with your new Sky Q setup. With Sky owning the majority of reserved rights for Hollywood films in the country, and Sky Q able to work with Youtube, Spotify, and Netflix–it isn’t hard to believe that it is in 11 million homes.

Have you recently purchased a Sky Q box and need assistance installing your device? At AerialForce, we’re able to provide free estimates on our Sky Satellite TV services and can arrange for our engineers to come to your doorstep on the same day of your call.

Contact us today to book your appointment, or call us on 0330 173 0805.

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